B2 Cafe, one of three South Philly coffee shops owned by Nancy Trachtenberg, is currently in a bit of a feud with a mother and others who allege one of the cafe’s baristas grabbed the cell phone out of the hands of a three-year-old girl who was playing music, saying “”I don’t want to listen to your music right now!”
That’s one side of the story, at least. According to Trachtenberg and others at the East Passyunk Avenue cafe, that’s not what actually happened.
More from Philly Mag:
This being Facebook, a virtual vigilante army formed. The post was shared several hundred times, and people took to the cafe’s Yelp page as well as other review sites to express their outrage.
“Your staff is lucky they weren’t assaulted, as you assaulted a three year old,” wrote one irate Yelp user. “I’ll be boycotting B2 and I’ll be passing this story along to my friends as well as posting this review on multiple websites that u can’t delete..”
But B2 Cafe owner Nancy Trachtenberg says that her 7-year-old business is getting a raw deal here and that the facts are not as Depasquale alleges. According to Trachtenberg, the employee approached the table briefly and said, “You have to turn that down,” and then she walked away.
In response to these allegations, B2 released this short video clip of the barista in question approaching the table for a quick moment, saying something to the girl and walking away. In this clip there’s no evidence of the barista ever snatching the phone out of the girl’s hand.
B2 Cafe respectfully submits this video clip for your review. We hope that this clarifies to the public that nothing rude or unprofessional transpired yesterday. Please note that the interaction was less than 2 seconds and that the employee touched nothing. Please feel free to direct any further questions to me, should any details need clarification.
Posted by B2 Cafe on Wednesday, February 10, 2016